Managing Users

How to Approve a Bidder
Here is how to approve a bidder who has registered for your auction:  Viewing Bidders from the Dashboard Log into the administration area Once logg...
Mon, 25 Feb, 2019 at 12:37 PM
How to Activate a User
Here is how to activate a user:  Please Note: You must verify the user's email address outside of our software before activating their accoun...
Mon, 4 Mar, 2019 at 4:23 PM
How to Request Further Information / Deposit from a Registrant
A user must be registered and approved in order to bid during an auction. You may also wish to request a deposit from a user either before or during an auct...
Mon, 4 Mar, 2019 at 4:24 PM
How to Suspend Registrants
og into the administration area and go to Auctions & Items > View Auctions and select either approved or pending users, which takes you to a full li...
Mon, 4 Mar, 2019 at 4:24 PM
How to View Users
Log into the administration area. Select Users & Groups then Users from the top menu bar. This view will default to users who have created accounts ...
Tue, 26 Feb, 2019 at 12:12 PM
How to Edit a User
Log into the administration area Select Users & Groups > Users from the menu bar drop down. View the user  Click on the username. You can then u...
Mon, 4 Mar, 2019 at 4:25 PM
How to Lock and Unlock a User
Locking a User  Locking a user allows the auctioneer to prevent a problem user from logging into their site. Note: A user's account will be automatic...
Mon, 4 Mar, 2019 at 4:27 PM
How to Red Flag a User
Red flagging a user allows the auctioneer to highlight potentially problematic users to other administrators in their organisation. Note: Red flagging a u...
Mon, 4 Mar, 2019 at 4:27 PM
How to Whitelist a User
White Listing a user allows the user to be automatically approved for any auction they register for. This however will not work if the user is Red Flagged. ...
Mon, 4 Mar, 2019 at 4:27 PM
How to Edit a User's Privileges
Login as Admin > click Users & Groups > Modify the filter to find the specific Username Look for the required username and click on the Roles &...
Tue, 26 Feb, 2019 at 12:25 PM