As of the December 2019 release, unsold items will be shown in the archived/past auctions list by default. This enables users to find unsold lots and make offers on them outside of the auction software.
In order to prevent this and stop unsold items showing publicly after reconciliation, please use the following instructions, which must be completed before reconciliation:
- Navigate to the item list for the given auction
- Tick the box next to the title of the item you wish to hide and click Withdraw
- With the item still selected, click the grey Hide button
- Finally, complete the reconciliation of the sale.
Please note: It is not possible to change the withdrawn/Hidden state of an item once the auction has been reconciled.